Shipping and Refund Policy
Shipping policy
Order placed will be shipped in two business days
Shipping within India may take within 3 to 5 working days
Shipping with international customers may take 7 to 10 days
Refund policy
We have a return policy only for damaged / wrong product sent to you
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@chettinadhandloom.com or WhatsApp 9486447946 If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@chettinadhandloom.com or WhatsApp to +91 9486447946
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
Refunds for the wrong product or damaged product will be processed within 24 after the product is received by ChettinadHandloom