Shipping and Refund Policy

Shipping policy

Order placed will be shipped in two business days

Shipping within India may take within 3 to 5 working days

Shipping with international customers may take 7 to 10 days 

Refund policy 

We have a  return policy only for damaged / wrong product sent to you 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@chettinadhandloom.com or WhatsApp 9486447946 If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@chettinadhandloom.com or WhatsApp to +91 9486447946

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. 

Refunds

Refunds for the wrong product or damaged product will be processed within 24 after the product is received by ChettinadHandloom